Terms and Conditions

1. Introduction
These Terms and Conditions (“Terms”) govern your use of the website www.starwingslogistics.co.uk (“Site”) and all services provided by StarWings Lld. (“we”, “our”, “us”). By accessing our Site or booking a service, you agree to these Terms.

2. Our Services
We provide logistics and courier services including same-day, next-day, pallet delivery, and van hire services. Service availability depends on location, vehicle type, and capacity at the time of booking.

3. Bookings and Quotes

• Quotes are valid for 14 days unless otherwise stated.

• Bookings are confirmed only once accepted by us via email or phone.

• We reserve the right to decline or cancel any booking.

4. Payments

• Payment terms will be agreed at the time of booking.

• Unless otherwise agreed, payment is due immediately upon invoice.

• We accept payment via bank transfer, debit/credit card, or other approved methods.

5. Customer Responsibilities
When using our services, you agree to:

• Provide accurate delivery and collection information.

• Ensure goods are properly packaged and labelled.

• Confirm that items are legal, safe to transport, and not restricted under UK law.

6. Liability and Insurance

• We will take all reasonable care in handling and delivering goods.

• Our liability is limited to the value of goods carried, subject to insurance coverage.

• We are not responsible for delays outside our control (traffic, weather, unforeseen circumstances).

7. Prohibited Items
We do not transport: hazardous materials, illegal goods, live animals, perishable goods without agreement, or items restricted under UK law.

8. Website Use

• Content on this Site is for general information only.

• You may not copy, reproduce, or use our branding without prior consent.

• We do not guarantee uninterrupted access to the Site.

9. Data Protection
We process personal data in line with our [Privacy Policy]. By using our services, you consent to such processing.

10. Termination
We may suspend or terminate services or access to our Site if you breach these Terms.

11. Changes to These Terms
We may update these Terms from time to time. The latest version will always be available on our website.

12. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

13. Contact Us
For questions regarding these Terms, please contact:
 Email: contact@starwingslogistics.co.uk
 Phone: +447401 889 494